gfgdffgdgdg

"Mantra" Of New Millennium

3rd Feb 2000

The survival skills of the new millennium have a different vocabulary and a different approach to life and success. It is no longer the head, but a harmonious combination of head and heart which brings success by conferring the ability to become master of your emotions.

This capacity to handle emotions and manage relationships, be it personal or at work is termed "Emotional Intelligence". To enable corporates to learn the scientific basis behind success through emotional intelligence, Douglas Breckenridge, an American trainer, who is now based in India has set up The Business Workshop.
Douglas will now be holding his first public workshop on "Emotional Intelligence: Survival Skills for the new Millennium" on February 5. At the workshop, participants will be able to learn the scientific basis behind emotional intelligence, identify that emotions play a greater role in life over intellect and also understand the dangers of emotional illiteracy.

"Although emotional intelligence has always existed, the increasingly complicated structure of our lives has rendered it a vital skill. It is the winning that we need to succeed in the new millennium", says Douglas, who has 15 years of training experience.
The concept of emotional intelligence was popularised by Daniel Goleman after pathbreaking research on the topic by Gardner who wanted to understand why those with common sense often rise to higher positions than those with IQ.

"I had an opportunity to listen to Daniel Goleman three years ago and it was then that I discovered Gardner. I realised the importance of EQ and how it made all the difference," the American trainer observes.
Since its inception in 1992, The Business Workshop has been conducting various customised training for several multinationals like Motorola, Monsanto and Apple computers.

A lot of work on measuring Emotional Quotient (EQ) has been done. About 40 years ago, Walter Mitchell was doing a study on children. A group of children were offered candy and then told that if they completed a work on hand first then took it, they will get not one but two candies! While one group said they wanted the candy immediately, another group delayed the gratification. They obviously wanted the two candies.

"Emotional Intelligence was observed to be much better predictor of a child's success than IQ. Children with EQ are in control of their own emotions, rather than letting them control you. Indeed, using them well is the difference between being someone who not only "fits in" but also being an effective team player or leader," Douglas says.

The term EQ now collectively refers to various skills --- self awareness, managing one's own emotions, self-motivation, being able to push yourself a little harder and delay of gratification. It includes both inter-personal and intra-personal skills --- empathy as well as handling relationships.

"I have been in India for eight years now and it is becoming increasingly clear that as the country continues to integrate with the world, working in teams is becoming more important. That requires a high degree of Emotional Intelligence," Douglas observes.

Emotional Intelligence is important for an organisation to enhance the productivity of its human resource and to achieve overall success. In a work atmosphere, EQ is the core quotient which harnesses IQ of a person to enable him to succeed. At the workshop, lots of successful case studies will be presented to drive home the point that EQ and not IQ is the mantra of the new millennium.