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Coaching |
Being An Effective Coach? Harveen Salaria, Instructional Designer, The Business Workshop
I now realise how relevant these behavioural qualities really are in todays management scenario. We need to use coaching as a tool in almost every aspect of our lives - and more so if there is a team to manage. The primary goals of a team leader or a manager are:
How can one really achieve these goals. An effective coach should follow a simple checklist of sharing, caring and giving: Share:
In these times when most companies are undergoing cost cuts and laying off workers, it is important for mangers to share information with their team and let them know where the company is heading. This will help the team members in gaining perspective and prepare them for any adverse situation. Care:
To create an environment of congeniality, managers need to lend their ears and let their team feel free to voice and share their opinions. The more open the communication amongst the team, the better the “feel good” factor will be. Give:
Apart from providing the basic infrastructure conducive for a good work environment it is a good practice to give timely feedback to your team members. It gives them direction and also provides the right impetus for their personal development. The behaviour a manager or team leader needs to adopt is one of observing, listening and questioning . Maintaining regular and clear communication with employees goes a long way into building and maintaining a relationship. As I go through life I realise how important the lessons I learned from my coaches back in school really were. The effectiveness of a good coach forms the backbone for performance. More importantly, an effective coach provides leadership. Graphic done by Sophiya
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I
often think of a “coach” as the guy back in school who
taught me basketball or hockey or tennis. Looking closer I realised
that apart from teaching me the game, they went a lot further. They
taught me :